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At m999d, your account data — including payment records from Raast and Debit Card transactions — is handled with clear retention rules and defined access controls. This policy tells you exactly what we collect, why we hold it, and what steps you can take to review or correct it.
This policy applies to every account opened at m999d and every interaction you have through the platform — from your first login to any payment you process via Raast, Debit Card, or other supported local payment channels. We collect the data needed to run your account: registration details, session records, wallet activity, and device signals. We do not sell your data to third parties, and we do not share it with outside advertisers. Retention periods follow the requirements of applicable law in the regions where access is permitted. Where local law in Pakistan governs a transaction or account record, that law sets the floor for how long we hold it and who may access it. You can find your current account and payment records in your account dashboard after login — nothing is hidden behind an extra step. If you believe a record is incorrect, the correction path is described in the Rights section below. Access to this platform and its data practices is subject to local law and available only where permitted in your region.
Understanding the boundary of this policy helps you know what we are responsible for and what falls outside our control. The four areas below set that boundary clearly.
Any data created when you register, log in, or change your account settings sits fully within this policy. That includes your email, device fingerprint, and session timestamps. We hold this under the same retention rules as your payment records.
Payment records — whether processed through Raast, Debit Card, or other supported channels — are covered by this policy. The record of each transaction is visible in your account dashboard and retained for the period required by applicable law.
Game content supplied by studios such as Pragmatic Play, Microgaming or Spadegaming is governed by each provider's own terms for content delivery. Our policy covers how we log your interaction with that content, not the content itself.
Links or tools that take you outside m999d — including external payment gateways or identity verification partners — operate under their own privacy terms. Once you leave our platform environment, this policy does not extend to data those third parties collect.
You have real, actionable choices over the data we hold. Reviewing your records does not require a support ticket — your account dashboard shows session history, payment logs including Raast and Debit Card activity, and registered details as soon as you log in. If something looks wrong, the correction path is direct: raise it through our support channel and we will check the record against our logs and respond. Deleting or restricting data follows the rules set by applicable law in your region, so the outcome depends on what that law permits rather than a blanket yes or no from us. If you want to understand what specific data we hold on your account, submit a written request through the email address listed in the Support section below. We aim to respond within the period required by the applicable framework, and we will tell you if a legal obligation prevents full disclosure.
Log in and open your account dashboard. Session history, wallet activity and registered contact details are all visible there without any extra step.
If a name, contact detail or payment record appears wrong, contact our support team with the specific field you want corrected. We verify against our logs before making any change.
Send a written query to the policy contact email in the Support section. We will confirm what data we hold and explain the legal basis for retaining it.
Deletion requests are assessed against applicable law for your region. Where law permits, we act; where retention is mandatory, we explain why and for how long.
If your question is about your data, a payment record, or a correction request, use one of the direct contact paths below. General account queries follow the same routes. When contacting us about a data matter, include your registered account email so we can locate your record without delay.
Send data questions or correction requests to our policy contact address. Include your registered email and the specific record or field in question so we can respond without back-and-forth.
The live chat widget in your account dashboard connects you to our support team for account-level questions. For formal data requests, follow up in writing by email so there is a clear record of your submission.
Most record reviews do not need a ticket. Log in and open the account section to see payment logs — including Raast and Debit Card entries — session history and registered details, all in one place.
We apply defined controls at every stage — from the moment you open an account to the point where retention law allows deletion. Knowing the specifics helps you make informed choices about your account.
We use cookies to maintain your login session and to understand how the platform is used in aggregate. You can adjust cookie preferences in your browser settings; doing so may affect how some account features behave during your session.
Access to your account data is restricted to authenticated sessions. If you suspect unauthorised access, change your password immediately from the account settings page and contact support through live chat or email to flag the issue.
We keep your records for as long as applicable law requires. Payment data — including Raast and Debit Card logs — may be subject to longer retention than general account data due to financial record-keeping rules. The specific period depends on your region.
When this policy changes in a material way, we notify you via your registered contact address before the change takes effect. The current version is always accessible from the footer of every page on m999d without requiring login.
These are the questions we hear most often about data, access and your rights under this policy. If your question is not covered here, use the email contact path in the Support section above.
We collect the details you enter at registration — name, email address and contact information — along with device signals and session timestamps generated during your login. Payment data, such as Raast or Debit Card transaction records, is added when you make a deposit or withdrawal.
Yes. Log in and open your account dashboard to view session history, wallet activity and registered contact details. If you want a fuller picture of what we hold, submit a written request to our policy email address and we will respond within the timeframe required by applicable law.
Contact our support team through live chat or email and specify the field that appears incorrect. We check the entry against our records before making any change. Do not share sensitive security details — just the account email and the specific field you believe is wrong.
We do not sell your data or pass it to outside advertisers. We may share data with service partners who process transactions or verify identity where required, and with regulatory bodies where law demands it. Third-party services you access through external links operate under their own terms.
Retention periods depend on applicable law in your region. Financial records — including Raast and Debit Card logs — are typically held longer than general session data because of financial record-keeping requirements. We explain the specific period if you submit a formal data query.
Closing your account does not immediately erase all records. We retain data for the period required by applicable law, which varies by record type and region. Once the mandatory retention period ends, records are deleted or anonymised. Submit a written request if you want confirmation of the timeline for your account.